Legal

Cookie policy

Which cookies Mercentia sets, what each one is for, and how long it lasts. Every entry below is taken from the code that sets it.

Last updated · August 2026

The short version

Mercentia's own cookies are strictly necessary: they keep you signed in, stop other sites submitting forms as you, and remember a preference you set. We set no advertising cookies. No third-party analytics or marketing script loads on this site unless you opt in on the banner, and you can change that at any time.

Cookies Mercentia sets

CookieWherePurposeLifetimeCategory
sf_csrfDashboard, storefront, checkout Cross-site request forgery token. The value is submitted back with each write and must match, which is what stops another site acting as you. 24 hoursStrictly necessary
better-auth.session_tokenDashboard Keeps you signed in. Carries the __Secure- prefix where the deployment serves HTTPS end to end. Session, extended on useStrictly necessary
mc_staffSupport consoleMarks a Mercentia support session, separately from a merchant login.SessionStrictly necessary
mc_shop_asSupport console Which store a support session is currently acting in. Every action taken this way is written to that store's audit log. SessionStrictly necessary
sf_unlockedStorefrontRemembers that you entered the password for a store that is not public yet.SessionStrictly necessary
sf_previewStorefront Holds the theme being previewed, so a merchant sees a draft and shoppers do not. SessionStrictly necessary
mc_geomercentia.comDetected country, which sets the default currency and regional copy.7 daysStrictly necessary
mc_currencymercentia.comA currency you picked yourself on the pricing or calculator page.7 daysStrictly necessary
mc_consentmercentia.comYour answer to the cookie banner. Without it we would ask on every page.12 monthsStrictly necessary

Local storage, and why the cart is not a cookie

A shopper's basket is held in the browser's local storage, not in a cookie, so it is never sent to a server on every request. It stays on the device until the shopper clears it or it expires. Consent rules cover any storage on a device, not only cookies, and this is the strictly-necessary kind: without it a basket would empty on every page change.

The dashboard likewise keeps interface preferences locally — which columns you last chose, whether you dismissed a checklist. None of it is personal data and none of it leaves your browser.

Cookies on merchant storefronts

A store you buy from runs on Mercentia but is operated by that merchant. The strictly necessary cookies above apply there. Anything beyond them — a Meta pixel, a GA4 tag, a TikTok tag — is configured by the merchant and disclosed in their own policies, and their consent banner controls whether it loads. Mercentia's default is to load nothing analytical or advertising-related until the shopper has consented.

Changing your choice

Use the Cookie settings link in the footer of this site to change your answer at any time; the new choice takes effect immediately. You can also clear cookies in your browser, though clearing the strictly necessary ones will sign you out and cause the banner to ask again.

Questions: [email protected]. Fuller detail on data handling is in the privacy policy.